Transformation
NZ
SAP S/4HANA Transformation
Pan Pac Forest Products Napier, New ZealandAug 2023 — Nov 2024
Led business analysis for a full SAP ECC to S/4HANA migration across finance, supply chain, and manufacturing for one of New Zealand's largest forestry exporters.
ERP
SAP
Finance
Supply Chain
Manufacturing
Context
Pan Pac was running a heavily customised SAP ECC instance that no longer supported the pace of post-cyclone recovery investment or modern reporting needs.
Challenge
Move to S/4HANA without disrupting 24/7 mill operations, while rationalising 380+ custom objects and aligning three business units onto a single chart of accounts.
Role
Lead Business Analyst — finance, procurement, and master data workstreams.
Actions taken
- Ran 42 process discovery workshops mapping current vs. future state
- Authored functional specs for 60+ Fiori apps and 18 integrations
- Designed cutover runbook covering 11 mock cycles and a 36-hour go-live window
- Embedded with the change team to co-author training for 240 end users
Impact
S/4HANA cutover delivered 6 weeks ahead of plan
- S/4HANA cutover delivered 6 weeks ahead of the baseline plan
- Month-end close reduced from 9 to 4 business days
- $2.3M run-rate savings in year one across finance and procurement
- Custom object footprint reduced 71% (380 → 110)
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